Privacy Policy

Your privacy is very important to us. Please read the following page about our data storage practices and how your information is collected and used. This notice applies to all information collected or submitted on our website, phone, with a company representative or on any written communication. The types of information collected are for contact and processing of enquries or requests only. We might also collect information from you regarding third parties in relation to you i.e. your organisation, business or charity etc. in order to carry out your instructions and our day to day activities assisting residents.

We use any information collected to provide our services to you on and offline. WE DO NOT SHARE, DISTRIBUTE OR PROVIDE THIS INFORMATION TO ANY OTHER BUSINESS OR INDIVIDUAL unless specifically directed to do so or to comply with legal regulations or other industry specific criteria or in accordance with the directions against the information you supply.

We will also reveal any information to the law enforcement authorities pursuant to a valid subpoena, warrant or court order.

We use the return email addresses supplied to answer your emails for support, customer service, email updates and other business related features. Any email addresses collected in the course of our association with you are not used for any other purpose and are not shared with email list harvesting or data sharing companies.

We NEVER use or share any personally identifiable information provided, other than to carry out the duties pursuant to any enquiry, contract or official business or in accordance with the features or functions of our website you have identified that you are in agreement with. If you require further security or to opt-out of any future communications from us please communicate this to us in writing.

To prevent any illegal, unauthorized or unwarranted access to your data we implement appropriate physical, electronic, and managerial procedures which may be updated, supplemented or altered at any such time as we deem appropriate. This applies to any data howsoever collected.

We never aim to collect, store or use any information from anyone who we know to be under 18, and no part of our website is structured to attract anyone under the age of 18. All communciation will only be conducted with persons authorised to do so and in so doing appropriate checks where deemed necessary will be made to ensure that all responsible, liable persons involved in any transactions are legally able to enter into contracts with binding and legal consequences. We reserve the right to carry out any checks or investigations and require official proof of any persons entering into discussions with us.

We may, from time to time, provide links to third party websites. This does not in anyway constitute an endorsement, guarantee or imply any affiliation or connection with regard to any information, materials, or products found on those third party sites. Obviously we have no control or influence over these third party websites or their content and therefore cannot be held responsible or liable for what may be found on those websites. Access to third party websites is done at your own risk.

You may review, change or update any information we have collected from you by contacting us. To ensure your privacy and security we will take all reasonable steps to verify your identity or the identity of representatives before granting access to any information or making corrections. We may request that you make such applications in writing.

Any information stored on your computer by our website is solely for the purposes of offering a better online experience for you and other users.

Should you have questions or concerns about our privacy policy, please feel free to contact us.